QUANTUM QUALITY
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"Clean Air Through Quality Products" |
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quality alternative energy products, in the spirit of |
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continual improvement, while fostering |
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teamwork, to achieving |
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customer satisfaction |
Quantum places a high degree of emphasis on quality and quality systems and therefore we subscribe to the following:
- ISO/TS 16949 Certification; achieved in 2006 (Registrar: The Certification Body of TUV AMERICA)
- ISO 14001 Certification (Environmental Management System); achieved in 2010 (Registrar: The Certification Body of TUV AMERICA)
- The effort to develop a software quality system is well underway. Quantum has been in compliance to Automotive SPiCE Level 2 since July 2011. Compliance to Level 3 will be reached in the first quarter of 2012.
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Quantum has successfully passed the TUV functional safety audit for the Karma HCU, based on European Regulation ECE-R13H
Quantum Technologies' Commitment to Quality
The success of any organization depends upon meeting and exceeding customer expectations. Quantum Technologies commits to achieve the highest level of quality through the implementation of:
- Advanced Product Quality Planning- APQP, including all Gate Reviews with customers & PPAP
- Develop, implement, evaluate and maintain a Quality Management System that complies with ISO/TS16949 & ISO 14001
- Develop & assess Quality Metrics to continually improve processes
- Manage Metrology lab to perform receiving, in-process, final, and shipping inspections to ensure product quality
- Investigate process/product nonconformities for root cause to implement preventive measures
- Translate customer requirements throughout supply chain via SQAR and through supplier development
Service Engineering
Quantum has a dedicated service group who are responsible for:
- Service Literature
- Service/Diagnostic Tools
- Service Training Programs
- Warranty Administration & Tracking
- After-Sale Support/Technical Hotline
- Product support and planning
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SERVICE MANUALS
1994-1998 MD LPG Owners Manual Supplement
1994-1998 MD LPG Service Manual Supplement
1999-2000 MD LPG Service Manual Supplement
1999 MD LPG Owners Manual Supplement
2001-2002 MD LPG Service Manual Supplement
2001 MD LPG Owners Manual Supplement
2002 MD LPG Owners Manual Supplement
COMPRESSED NATURAL GAS (CNG) TANK INSTALLATION & MAINTENANCE MANUAL
©2012 Quantum Fuel Systems Technologies Worldwide Inc.
Quantum Technologies is a registered trademark of Quantum Fuel Systems Technologies Worldwide Inc. · All rights reserved.